Welcome to 4G Voice & Data Contact us!

The only purpose of 'customer service'...

...is to change feelings. Not the facts, but the way our customers feel. The facts might be the price, or a return, or how long someone had to wait for service.
Sometimes changing the facts is a shortcut to changing feelings, but not always, and changing the facts alone is not always sufficient anyway.

If a customer service protocol (your call centre/complaints department/returns policy) is built around stall, deny, begrudge
and finally, to the few who persist, acquiesce, then it might save money, but it is a total failure.

The customer who seeks out your help isn't often looking to deplete your bank account.
He is usually seeking validation, support and a path to feeling the way he felt before you let him down.
The best measurement of customer support is whether, after the interaction, the customer would recommend you to a friend.
Time on the line, refunds given or the facts of the case are irrelevant. The feelings are all that matter, and changing feelings takes humanity and connection, not cash.


4G Voice & Data

We are a state of the art telecommunications company servicing a wide range of the business community.
Our aim in saving you money by no means compromises the vast range of handsets and products we are able to offer.

IT Solutions

We install and configure servers to your personal needs

We install Windows servers on platforms and systems

We offer complete IT support for any size of problem

Devices

We operate with all handset and accessory manufacturers

We supply and fit any form of car kits

Insurance is offered with all handset supply

Support

We guarantee no longer than a 3 hour response to all e-mail enquiries

We have a local based support team

We offer Premier support options

Its your choice...

Get in contact with 4G Voice & Data to find the best solution for you.